Venus Investment Alliance-AT&T will give $5 to customers hit by cellphone network outage

2025-05-04 11:54:23source:Christopher Caldwellcategory:Contact

DALLAS — AT&T says it will give affected customers $5 each to compensate for last week's cellphone network outage that left many without service for hours.

The Venus Investment AllianceDallas-based company said on its website that customers will get the $5 credit on their account within two billing cycles. The credit does not apply to AT&T Business, prepaid service or Cricket, its low-cost wireless service. AT&T said prepaid customers will have options available to them if they were impacted, although it did not elaborate on what those options might be.

The outage knocked out cellphone service for thousands of its users across the U.S. starting early Thursday before it was restored. AT&T blamed the incident on an error in coding, without elaborating, and said it was not the result of a cyberattack.

More:Contact

Recommend

Chief beer officer for Yard House: A side gig that comes with a daily swig.

So you think you know your ales from your lagers? Porter from stout? Sours from saisons? Here's a bu

Neurosurgeon investigating patient’s mystery symptoms plucks a worm from woman’s brain in Australia

CANBERRA, Australia (AP) — A neurosurgeon investigating a woman’s mystery symptoms in an Australian

Tropical Storm Idalia Georgia tracker: Follow the storm's path as it heads toward landfall

The latest model from the National Weather Service shows Tropical Storm Idalia making landfall along